FAQ
Q: How do I place an order?
A: Simply browse our collections, add your favorite items to your cart, and proceed to checkout. You’ll receive an order confirmation email once your purchase is complete.
Q: How long will it take to receive my order?
A: Most orders are processed within 1–3 business days. Standard shipping usually takes 5–10 business days, depending on your location. You’ll get a tracking number once your order ships.
Q: Do you offer international shipping?
A: Currently No
Q: Can I track my order?
A: Yes! Once your order ships, you’ll receive an email with a tracking link to monitor its progress.
🔁 Returns & Exchanges
Q: What is your return policy?
A: We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in resaleable condition.
Q: Are there any non-returnable items?
A: Yes, clearance items, gift cards, and personalized products are final sale and cannot be returned.
💳 Payments & Security
Q: What payment methods do you accept?
A: We accept major credit/debit cards (Visa, MasterCard, AMEX), PayPal and more.
Q: Is my payment information secure?
A: Absolutely. We use industry-standard encryption and secure payment gateways to protect your data.
🪴 Products & Availability
Q: Are your products eco-friendly?
A: Many of our items are sourced from sustainable materials or eco-conscious brands. Look for the “Eco-Friendly” tag on product pages!
Q: An item I want is out of stock – will it be restocked?
A: Popular items often restock quickly. Sign up for restock alerts on the product page or check back soon!